Contact and directions
Talk to a person
Reservations answer between 7 AM and 9 PM. The front desk answers at any hour of any day.
Send a message
A reservation, an event brief, an accessibility question, or something that went wrong and you would like fixed.
By phone
- (231) 555-0183 — reservations, 7 AM to 9 PM
- (231) 555-0103 — front desk, 24 hours
- TTY via relay: dial 711
- [email protected]
Specialist contacts
- Accessibility: [email protected]
- Privacy requests: [email protected]
- Responsible gaming: how it works
Getting here
88 Birch Point Road
Traverse City, MI 49686
Arriving by car
Self-parking is free for everyone with no validation to collect. Valet is available at the main entrance. Accessible bays sit next to both lobby lifts, and electric vehicle charging is billed at cost.
Arriving by air
Fifteen minutes from the station, an hour from the coast. A private transfer can be added in step three of the booking flow, or the desk will arrange a car with an hour's notice.
Accessible arrival
The porte-cochère is level with the lobby and there is no step anywhere on the route to reception, the lifts, the restaurants or the gaming floor. Wheelchairs are available to borrow at the desk, free and without a deposit.
