Legal
Terms of service
The rules for using this website, and the ones we hold ourselves to.
The agreement
By using this website you agree to these terms. If you do not, please stop using the site. These terms do not affect your statutory rights, and nothing here excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.
Using the site
You may use this site to look at what we offer and to make a reservation. You may not interfere with it, access it by automated means beyond ordinary search-engine crawling, scrape it systematically, resell what is on it, or use it to send anything unlawful. You are responsible for the accuracy of what you enter and for keeping any credentials to yourself.
Accuracy, and when we get it wrong
We take care to describe the property accurately. Even so an obvious error can occur — a rate published at a tenth of its correct value, for instance. Where a price or description is obviously wrong and you could reasonably have recognised it as an error, we may correct it and offer you the corrected booking or a full refund. We will not simply cancel and keep your money.
Photographs are illustrative and room layouts vary. See photo credits.
Intellectual property
The name CERVEAU VIF HQ, the wordmark, the text and the layout of this site belong to Cerveau Vif HQ Lodge Company. The photographs belong to their creators and are used under the licences listed on the photo credits page. You may quote short extracts with a link and print pages for your own use.
Conduct on the property
We ask everyone on the property to behave decently towards our guests and our staff. We will ask anyone to leave who does not, and abuse or harassment of staff ends a stay immediately without refund. We apply this consistently regardless of how much anyone spends.
You must be 21 or over to gamble or to drink, and photo identification may be requested at any time. Smoking is permitted only in the designated section of the gaming floor.
Liability
We provide this website as it is. To the extent the law allows, we are not liable for indirect or consequential loss arising from your use of the site. Our liability in connection with a reservation is limited to the amount you paid for it. None of this limits our liability for the things listed in the first section.
Law and disputes
These terms are governed by the laws of the State of Michigan, and its courts have jurisdiction. If you live somewhere that gives you the right to bring a claim in your local courts, this does not take that right away.
There is no forced arbitration clause and no class-action waiver in these terms. We would rather resolve a complaint by answering the phone. Start with [email protected].